Housekeeping Team Leader

About Novotel Surfers Paradise…

Novotel Surfers Paradise is conveniently located in the heart of Surfers Paradise, close to all forms of public transport and our iconic beaches. The hotel features 408 rooms, along with a variety of dining options including: Boulevard Café & Bar, The Restaurant and in-room dining.  We offer a professional and relaxed atmosphere, providing genuine hospitality for our guests.  For our guests wanting to unwind we offer a heated outdoor swimming pool & spa, tennis courts and gym. For our conferencing & events guests we have 6 modern function rooms available, accommodating up to 500 delegates.

We are seeking an experienced and motivated Housekeeping Team Leader to join our housekeeping leadership team and help maintain the highest standards of cleanliness, presentation, and guest satisfaction.

A unique part-time (minimum guarantee 30 hours per week) opportunity as Housekeeping Team Leader has become available in our housekeeping leadership team.

Some of the things you’ll be doing include;

• Lead, motivate and support housekeeping team members during daily operations.
• Allocate room assignments and monitor productivity to ensure efficient workflow, opening and closing shifts.
• Inspect guest rooms, corridors, and public areas to ensure quality standards are consistently met to brand standards.
• Assist with training, coaching, and onboarding of new team members.
• Support the Housekeeping Manager with rostering, attendance management, and operational planning.
• Ensure compliance with workplace health and safety policies and procedures.
• Manage guest requests and resolve housekeeping-related concerns in a professional and timely manner.
• Monitor stock levels and assist with linen, amenities, and chemical inventory control.
• Support the team during peak periods and maintain a positive, high-performing work environment.
• Foster a culture of teamwork, accountability, and exceptional service.
• Assisting the Housekeeping Management team in the day-to-day operations of all areas of the Housekeeping department.
• Communicating on a daily basis with the Housekeeping Management team and respective departments to ensure an effective flow of communication.
• https://careers.accor.com/global/en/job/housekeeping-team-leader-in-novotel-surfers-paradise-surfers-paradise-australi-jid-106296