Restaurant General Manager

At Fairmont, our passion is to connect our guests to the very best of our destinations. From the beaches of Hawaii to the deserts of the United Arab Emirates to the heart of London, our hotels offer guests extraordinary places, created by combining unique architecture, expressive decor and artistry, and magnificent features. Add engaging service, and the result is an unforgettable guest experience.

Restaurant General Manager
Exceptional service and flavors are the hallmarks of every dining experience. We invite you to bring your leadership strengths as a General Manager of newly opening Birdie G’s in the Fairmont Century Plaza – and let your passion for guest service drive consistent guest satisfaction, an engaged team and outstanding operating results.

Birdie G’s is a stunning new restaurant opening in Century City, Los Angeles.  Located directly across the street from CAA. Birdie G’s in the Fairmont Century Plaza is bringing the best of the original Birdie G’s from Santa Monica to the new licensed environment.  With no details left out, guests can dine in the outdoor courtyard or private booths.  Designed to be the beating heart of Century city, surrounded by offices full of the “industry’s” power players, Birdie G’s is set to retake its place in LA’s iconic restaurant scene.

What you will be doing:

• Plan and direct all aspects of the restaurant operations to include guest service standards and initiatives and create unforgettable experiences for our guests
• Ensure the restaurant is positioned as one of the top dining choices in Los Angeles
• Ensure food & beverage brand standards are maintained and have full knowledge of all restaurant menus
• Handle guest concerns and react quickly and professionally
• Achieve financial targets through maximizing revenue and managing expenses and productivity; Develop and execute the strategic plan including budget administration and preparation, forecasting, profit and loss accountability, cost control and inventories
• Lead the department in all aspects, and ensure service standards are followed though consistent performance management of all restaurant colleagues through constant communication, training, development and follow up
• Monitor and assess service and satisfaction trends, evaluate and address issues and make improvements accordingly
• Improves service by communicating and assisting colleagues to understand guest needs, providing guidance, feedback, and individual coaching when needed
• Interview, select and train new colleagues
• Ensure compliance with health, safety, sanitation and alcohol awareness standards
• Other duties as assigned
• https://careers.accor.com/global/en/job/restaurant-general-manager-in-fairmont-century-plaza-los-angeles-united-states-jid-106579