MO Club Manager

Contact Details

Office Address
Confidential information
Phone
Confidential information
Contact Name
Hospitality jobs
 Vacancies
Email
ceo@bhfirstconsulting.com

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MO Club Manager

MO CLUB MANAGER

 

Mandarin Oriental, Kuala Lumpur is looking for an MO Club Manager to join our Front Office team.

 

Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.

 

Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world’s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.

 

Mandarin Oriental, Kuala Lumpur is a luxurious urban resort located in the heart of Kuala Lumpur and enjoys an unrivalled location next to the iconic Petronas Twin Towers, KL Convention Centre, and prestigious Suria KLCC mall.

 

About the job

 

Based at the Mandarin Oriental, Kuala Lumpur / within the Front Office Department in Kuala Lumpur, the MO Club Manager is responsible to provide supervision, direction and leadership for the MO Club floor in accordance with the objectives, performance and quality standards established and to be fully conversant with the hotel operations. The MO Club Manager reports to the Front Office Manager / Assistant Director of Rooms.

 

As MO Club Manager, you will be responsible for the following duties:

  • Handles guest complaints diligently and professionally and provide good feedback to the guests whom you should see off on departure
  • Ensures rooms assignments for FIT/ Group are according to the guest preferences and be involved in detailing any special arrangements pertaining to accommodation before or after and during stay
  • Ensures a smooth operation for check in and check out at the MO Club
  • https://careers.mandarinoriental.com/jobs/mo-club-manager-kuala-lumpur-selangor-malaysia

This job listing was provided by Hospitality Job Vacancies. To apply, please use the link in the job description.

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