F&B Marketing Coordinator

About the Job

As the F&B Marketing Coordinator, you will play a key role in driving the digital presence, commercial performance and brand visibility of our award-winning Food & Beverage outlets. Working closely with F&B Management, Marketing, PR and E-commerce teams, you will support the planning and execution of integrated marketing initiatives that enhance guest engagement, increase revenue opportunities and strengthen brand loyalty.

This role combines creativity, commercial awareness and digital expertise, with a strong focus on e-commerce, social media, content management, and promotional partnerships. You will help bring our F&B experiences to life across multiple online and offline channels while ensuring alignment with the brand’s luxury positioning and service excellence standards.

Key Responsibilities

• Drive and execute F&B marketing and e-commerce campaigns to increase revenue, guest engagement and brand visibility.
• Manage and optimize F&B website content, ensuring accuracy, consistency and brand alignment.
• Coordinate digital marketing initiatives across social media, eDMs, SEO and online platforms.
• Develop tactical promotions and targeted campaigns for local and international markets.
• Manage partnerships with reservation, dining and lifestyle platforms to maximize exposure and bookings.
• Monitor guest feedback, online reputation and campaign performance, providing actionable insights.
• Identify market trends, competitor activities and new opportunities to enhance business performance.

As an F&B Marketing Coordinator, We Expect You to Have

• A strong brand-led mindset with a passion for luxury hospitality and exceptional guest experiences.
• Proven ability to translate marketing initiatives into commercial results and customer engagement.
• Strong understanding of digital marketing, social media, e-commerce and content management.
• Excellent project management skills with the ability to prioritise and execute multiple initiatives.
• Creative thinking combined with analytical and data-driven decision-making.
• Strong collaboration and stakeholder management skills across departments and external partners.
• Proactive, detail-oriented and continuously seeking innovative ways to elevate the brand and business performance.

Our commitment to you

https://careers.mandarinoriental.com/jobs/f-b-marketing-coordinator-bangkok-thailand