Company Description
Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.
Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.
Job Description
ABOUT THE ROLE
- Set conference rooms promptly and accurately to the specifications described on the function sheets.
- Handle all conference equipment with care to minimise possible breakages and personal injury.
- Take responsibility for your designated rooms or sections.
- Ensure all Food & Beverage requirements are delivered on time and as specified.
- Provide Food & Beverage service to the required service standards.
- Ensure that the coffee machines on the floor, along with the standard tea/coffee
setup, are always refreshed and ready for service. - Assist with any additional guest requests and requirements (e.g. photocopying,
parking vouchers, delivery of boxes etc). - Ensure that electronic signage displays accurate information.
- Keep the Banquet Operations Manager up to date on all critical issues that may
have arisen on the day. - Carry out all tasks assigned by the Banquet Operations Manager diligently.
Qualifications
- Previous Food & Beverage experience working in a hospitality setting is preferred.
- Qualifications in Food & Beverage Service preferred.
- Holds a current Responsible Service of Alcohol certificate (state relevant).
Additional Information
- Service oriented with an eye for detail.
- Ability to work a variety of shifts.
- Multicultural awareness and able to work with people from diverse cultures.
- An ability to understand and navigate customer expectations and requirements.
- Strong focus and passion for hotel operations.
- Confident and articulate communication, negotiation, relationship and networking skills
- Time management skills with the ability to multitask
- Strong personal integrity
- Entrepreneurial spirit with drive, ambition and high level of energy
- Good interpersonal skills with ability to communicate with all levels of team members
- Flexible and able to embrace and respond effectively to change
- Role model in Accor values and Heartist culture.
