Company Description
Novotel Mumbai Juhu Beach is Accor’s breathtaking beachfront property located in the financial capital of India. Offering an inventory of 204 guest rooms and suites along with 6 dining options serving Chinese, Indian, Italian and Continental cuisines.
Located 3.2 mi from Chhatrapati Shivaji Airport and overlooking the Arabian Sea Novotel Mumbai Juhu Beach is a beach front property.
Job Description
- Guest Meet & Greet: Welcome hotel guests at the airport, assist with luggage, and provide a warm first impression of the hotel.
- Airport Transfers: Coordinate guest airport transfers, ensure timely vehicle arrangements, and communicate with drivers and the hotel transport team.
- Guest Assistance: Support guests with directions, travel information, check-in details, and other immediate requirements at the airport.
- Coordination & Communication: Maintain regular communication with the hotel front office, reservations, concierge, and transport teams regarding guest arrivals and departures.
- Service & Reporting: Maintain professional grooming and conduct, handle guest concerns courteously, and prepare daily reports on arrivals, departures, transfers, and any incidents.
