POSITION SUMMARY
Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience.
No matter what position you are in, there are a few things that are critical to success – creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts – to get it right for our guests and our business each and every time.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
This job listing was provided by Hospitality Job Vacancies. To apply, please use the link in the job description.
Mandarin Oriental, Geneva is looking for a Receptionist to join our Front Office Team. Are you a master of your craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a Fan of the Exceptional. Mandarin Oriental, Geneva Mandarin Oriental is the award-winning […]
Company Description Located on Queensland’s stunning Sunshine Coast, Novotel Sunshine Coast Resort forms part of the globally recognised Accor network. With over 370 rooms and a purpose-built Sunshine Coast Convention Centre catering for events of up to 1,400 guests, the resort is a leading destination for corporate conferences, group travel and leisure stays. Featuring […]
Description de l’entreprise Nous recherchons des professionnels expérimentés qui excellent dans leur domaine et partagent notre passion pour un service impeccable. Au Reine Elizabeth, nous ne nous contentons pas de maintenir les standards de l’hôtellerie de luxe – nous les définissons. Les hôtels Fairmont ont rejoint la grande famille Accor en 2016, un leader […]
