Sales Manager, MICE

Here’s what you’ll do during a typical day:

Sales & Business Development

• Prospect and secure MICE and group business from key markets and assigned corporate accounts.
• Develop and maintain detailed account plans in Salesforce; ensure timely updates of all sales activities.
• Conduct client meetings, lead site inspections, and organize familiarization trips and client entertainment (flexibility for evenings/weekends required).
• Represent the hotel at trade shows, networking events, and sales trips to generate new leads.
• Collaborate with Hilton Sales network, TMCs, and MICE partners to strengthen relationships and drive new business.
• Support corporate sales activities when required ensuring seamless collaboration across segments, including
• Manage corporate RFP processes and maintain accurate trackers; ensure rates are correctly loaded in GDS.
• Utilize third party tools such as TravelClick Hotelligence (Agency 360) to analyze market trends and identify new business opportunities.

Account Management

• Maintain strong relationships with existing clients to maximize repeat business.
• Ensure timely responses to inquiries and proposals to improve conversion rates.
• Monitor account performance and implement strategies to achieve revenue goals.

Conference & Events

• Work closely with the Events team to ensure smooth handover of confirmed business.
• Support initiatives to increase conversion and optimize space utilization.

Revenue & Reporting

• Support pricing strategies and competitor analysis in collaboration with Revenue Management.
• Assist in preparing monthly activity reports detailing confirmed and provisional business.
• Contribute to annual sales forecasts and revenue plans.

Systems & Compliance

• Ensure accurate data management in all sales systems.
• Maintain up-to-date knowledge of Hilton systems, procedures, and brand standards.
• https://efet.fa.us2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1009/jobs/preview/209894