Team Leader – Operations

Contact Details

Office Address
Confidential information
Phone
Confidential information
Contact Name
Hospitality jobs
 Vacancies
Email
ceo@bhfirstconsulting.com

Share

Facebook
Twitter
LinkedIn

Team Leader – Operations

Company Description

 

Ibis Wellington is one of Wellington’s largest economy hotels, conveniently located within walking distance of the city’s major venues, including Tākina, Te Papa, TSB Arena and Sky Stadium.

Our hotel offers consistency and efficiency for business and leisure travellers, as well as large groups and events, with our vibrant Vivant! Restaurant & Bar offering a generous buffet breakfast, lunch, dinner and a selection of beverages.

We are looking for an experienced and enthusiastic Team Leader for our Front Office/Food & Beverage Department, to join our team. This is an exciting opportunity for a hospitality professional who enjoys working across multiple departments, leading by example and creating memorable guest experiences.

 

 

Job Description

 

As our Team Leader for Front Office/Food & Beverage, you will play an important role in supporting the day-to-day operations of both our Front Office and Food & Beverage teams. You’ll lead by example on shift, providing guidance and support to team members while ensuring our guests receive outstanding service at every touchpoint.

Working closely with department leaders, you’ll assist with coordinating daily operations, maintaining service standards and creating a positive and collaborative team environment.

Ideally, you’ll hold a current Manager’s Certificate (or be eligible to obtain one) and be confident undertaking Duty Manager responsibilities under the Sale and Supply of Alcohol Act. Alongside supporting our Front Office and Food & Beverage teams, you’ll help maintain a safe and welcoming environment for guests and team members throughout your shift.
This is a full-time position (40 hours per week) operating on a rotating 7-day roster, including mornings, evenings, weekends and occasional overnight shifts.

What You’ll Be Doing

Front Office

  • Support the daily operation of the Front Office team.
  • Assist with guest arrivals, departures and enquiries.
  • Lead by example in delivering exceptional guest service.
  • Support team members during busy service periods.
  • Ensure guest accounts, reservations and room allocations are processed accurately.
  • Respond to guest feedback and help resolve concerns professionally.
  • Maintain effective communication with all hotel departments.
  • Ensure hotel standards and procedures are consistently followed.

Food & Beverage

This job listing was provided by Hospitality Job Vacancies. To apply, please use the link in the job description.

Related Offers

General Manager

Job for: Locals

Company Description   We are far more than a worldwide leader. We are more than 230 000 women and men who share something unique. Each and every day we host the world. We care for millions of people. We are all moved by curiosity. We love blending cultures. We are proud of our differences Yes, […]

Vietnam

General Manager

Job for: Locals

Additional Information: This hotel is owned and operated by an independent franchisee, . The franchisee is a separate company and a separate employer from Marriott International, Inc.  The franchisee solely controls all aspects of the hotel’s employment policies and practices, including hiring, firing, discipline, staffing, compensation, benefits, and all other terms and conditions of employment.  If you […]

United States

General Manager

Job for: Locals

Additional Information: This hotel is owned and operated by an independent franchisee, MMP Properties, Inc. The franchisee is a separate company and a separate employer from Marriott International, Inc.  The franchisee solely controls all aspects of the hotel’s employment policies and practices, including hiring, firing, discipline, staffing, compensation, benefits, and all other terms and conditions of employment.  […]

United States

Executive Assistant

Job for: Locals

JOB SUMMARY   Supports the General Manager and his/her team by completing administrative responsibilities. Duties include organizing, composing and distributing correspondence to both employees and guests, initial response and follow up to inquiries and collecting and tracking problem resolution information.   CANDIDATE PROFILE    Education and Experience • High school diploma or GED; 2 years […]

Saudi Arabia

Hotel Manager

Job for: Locals

Additional Information: This hotel is owned and operated by an independent franchisee, Chica Linda. The franchisee is a separate company and a separate employer from Marriott International, Inc.  The franchisee solely controls all aspects of the hotel’s employment policies and practices, including hiring, firing, discipline, staffing, compensation, benefits, and all other terms and conditions of employment.  If […]

Singapore