Front Desk Agent

Contact Details

Office Address

Confidential information

Phone

Confidential information

Contact Name

Hospitality jobs

Vacancies

ceo@bhfirstconsulting.com

Posted: 2026-08-27
Departement: FO, Front office-GSA-GRO*

Front Desk Agent

A little taste of your day-to-day:

Every day is different, but you’ll mostly be:

● Kicking off truly memorable guest experiences with the warmest of welcomes

● Acknowledging IHG Rewards Club members and returning guests in person or over the phone

● Taking, managing, and receiving payments for guest bookings

● Making the check-in and check-out process feel swift and seamless

● Staying one step of our guests’ needs to anticipate requests and offer tailored recommendations

● Being our guests’ trusted contact – helping with everything from bill issues to restaurant recommendations

What We need from you:

● Communication skills – guests will need to come to you with concerns as well as compliments, so you’ll be easy to talk to

● Your problem-solving skills will turn issues into opportunities so every guest leaves with great memories

● Fluency in the local language – extra language skills would be great, but not essential

● Literate and tech-savvy – you’ll need a good grasp of reading, writing, basic maths and computer skills

What you can expect from us:

We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – including a full uniform, impressive room discounts and some of the best training in the business.

Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal

https://careers.ihg.com/en/job-details/?jobref=Front+Desk+Agent%7cUK%7c167779#175549

This job listing was provided by Hospitality Job Vacancies. To apply, please use the link in the job description.

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