Assistant Lounges Manager

Contact Details

Office Address
Confidential information
Phone
Confidential information
Contact Name
Hospitality jobs
 Vacancies
Email
ceo@bhfirstconsulting.com

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Assistant Lounges Manager

Mandarin Oriental Downtown, Dubai is looking for an Assistant Lounges Manager to join our Restaurants, Bars & Experiences team.

 

Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.

 

Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world’s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.

 

Located within Wasl Tower on Sheikh Zayed Road, Mandarin Oriental Downtown, Dubai offers an elevated expression of modern hospitality in the heart of the city. Designed by UNStudio, the tower sets a distinctive architectural tone, while the hotel’s 259 guestrooms and suites reflect contemporary, design-led living with panoramic views across the Dubai skyline.  The hotel’s dining portfolio includes Yù & Mì, Chitarra, Noia by the Pool, as well as Majestas Group concepts Billionaire, Lion in the Sun and FB1, with forthcoming openings including Osaka, Pavilion Dubai by Yannick Alléno, and a street-level urban eatery. Additional features include a rooftop helipad, a two-story spa and wellness sanctuary, landscaped rooftop pools and versatile event spaces. The Residences at Mandarin Oriental Downtown, Dubai are set to open by 2027.

 

About the job

 

Based at the Mandarin Oriental Downtown, Dubai within the Restaurants, Bars & Experiences department in Dubai, the Assistant Lounges Manager is responsible to support the Lounges Manager in all related operational, administrative and financial aspects of the lounges and assumes full responsibility in his/her absence. Assistant Lounges Manager reports to the Lounges Manager.

 

As an Assistant Lounges Manager, you will be responsible for the following duties:

  • Support the Lounges Manager in overseeing daily lounge operations, ensuring smooth service delivery, operational excellence, and full compliance with company standards, policies, and procedures.
  • Lead and supervise lounge teams during shifts, manage scheduling, attendance, leave planning, grooming standards, performance management, and provide guidance, coaching, and disciplinary support when required.
  • Drive exceptional guest experiences by maintaining a strong floor presence, managing reservations effectively, handling VIP guest requirements, resolving complaints, and creating memorable service moments that enhance customer satisfaction.
  • Monitor service quality, food and beverage standards, POS accuracy, menu management, cleanliness, maintenance, and collaboration with culinary, housekeeping, engineering, and other departments to ensure seamless operations.
  • Support business performance through financial and administrative oversight, including P&L analysis, labour cost control, compliance with accounting procedures, record management, and execution of promotions, events, and seasonal initiatives.
  • https://careers.mandarinoriental.com/jobs/assistant-lounges-manager-dubai-united-arab-emirates

This job listing was provided by Hospitality Job Vacancies. To apply, please use the link in the job description.

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