Assistant Director of Sales

Exceptional Hospitality Starts with You

Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! You will report to and directly supporting the Director of Sales, assists leading the hotel’s sales teams, managing all sales activities, creating and executing strategic plans to achieve hotel targets, forming new and maintaining existing relationships, and developing talent within the commercial team. As an Assistant Director of Sales for China market segment, you’re not just driving revenue growth across all hotel segments – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.

Here’s what you’ll do during a typical day:

Leadership

• Support leadership of the team in line with Hilton’s global Promise to our Team Members – in absence of Director of Sales, take leadership responsibility for team.
• Support development a culture focused on the core Hilton values.
• Communicate effectively within the commercial department as well as within hotel departments.
• Attendance at relevant commercial and hotel meetings.
• Develop talent within the team and continue to grow the team’s overall competencies.
• Ensure succession plans are in place for entire team.
• Address performance challenges in a supportive, timely and decisive manner.
• Support recruitment and selection of the Sales and Groups team.

Hotel Strategy and Management

• Support in the design of the hotel business strategy.
• Collaborate with and support commercial leadership team to achieve relevant key indicators, including but not limited to managing the hotel’s continued profitability, ensuring the hotel’s revenue and profit, and guest satisfaction to meet or exceed the standard requirements.
• Actively promote the generation of rooms, event space and restaurant revenue, and support the hotel by providing advice, support, and training in upselling and cross selling skills to Front Desk and F&B team members.
• Fully support revenue driving initiatives in car park, laundry, telephone, in-room new/creative technology (movies, internet etc.), business services. Fully contribute to and drive the design of hotel business strategy.

Sales

• Acquire, develop and grow key accounts to increase Hilton’s market share across all segments and target markets.
• Prepare and send proposals and ensure accurate follow ups leading to conversion and contract preparation, as required.
• Attend designated training programs, as required.
• Develop the right Account Plans to that sales resources are mobilised to drive market share from Key Accounts with the highest potential.
• Develop powerful personal relationships with decision makers and influencers within the top producing (or top potential) Hilton Singapore Orchard accounts.
• Develop relationship and coordinate activity plans with all relevant global/regional sales offices.
• Ensure that measurement systems are in place to track the production of all targeted accounts.
• Ensure attendance at all major travel shows and client events.
• On an annual basis, support identification of the key retention and acquisition accounts.
• Actively seek out new sources of business and additional opportunities for the hotel.https://efet.fa.us2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1009/jobs/preview/221226