Take the lead in Reservations at one of Sydney’s most iconic luxury hotels.
Sofitel Sydney Wentworth is a landmark of Sydney hospitality, combining a rich Australian heritage with Sofitel’s signature French elegance. With 436 beautifully redesigned rooms and suites, Club Millésime, 14 event spaces and a collection of award-winning dining venues, we welcome guests from around the world for everything from luxury stays to major events.
We’re looking for an experienced and commercially minded Reservations Manager to lead our Reservations function and play a key role in shaping the guest journey from the very first interaction.
This is an opportunity for a strong hospitality leader who understands that Reservations is about far more than taking bookings — it’s about driving revenue, maximising conversion, creating personalised guest experiences and setting the team up for success.
Reporting to the Director of Revenue, you will lead the day-to-day operations of the Reservations department, ensuring every enquiry and booking is handled with accuracy, professionalism and a genuine luxury service mindset.
You will:
This job listing was provided by Hospitality Job Vacancies. To apply, please use the link in the job description.
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Monitor performance and recommend corrective or disciplinary action. Alert management of potentially serious issues. Up-sell rooms where possible to maximize hotel revenue. Accurately process all cash and credit card transactions in accordance with established procedures including but not limited to posting all charges, completing cashier or other reports, preparing deposit, and counting/securing assigned bank. Routinely check […]
