Event Sales & Services Manager

A Storied Past. A Brilliant Future.

For over 95 years, Fairmont Royal York has stood as a beacon of luxury and excellence in the heart of Toronto. Opened in 1929, this historic hotel was once the tallest building in the British Commonwealth, and today, Fairmont Royal York continues to be a symbol of timeless elegance and modern sophistication. Where tradition meets innovation, and every day offers a chance to make history, a million stories have been told. Join us in creating our next chapter with your story.

Why work for Fairmont?

A Rich History
Join a storied tradition at Fairmont Royal York, where nearly a century of luxurious hospitality and exceptional service have made us a Toronto landmark.

A Culture of Excellence
Be part of a dedicated team committed to delivering unparalleled guest experiences and maintaining the highest standards of service.

Grow, Learn and Enjoy!

Benefit from comprehensive training programs, mentorship, and a supportive work environment that empowers you to reach your full potential.

New Energy for A Storied Landmark

As the world and Toronto move toward a more sustainable future, our landmark hotel is in a stunning transformation for the zero-carbon century ahead.

Responsible for the planning and servicing of events varying in size and scope, for both the corporate and social markets.

• Solicit and confirm event related information with client to fulfill contractual timelines and commitments
• Disseminate information in a professional and timely manner to all departments through various communication channels: email, directives, event orders, resumes, rooming lists and internal planning meetings
• Plan creative experiences in collaboration with the Executive Chef to curate custom menus
• Coordinate various production elements and logistics including: electrical, internet, telecommunications, audio-visual, exhibit and third party requirements
• Create floor plans that optimize space and ensure a memorable guest experience
• Finalizing event setups in planning phase to ensure banquet operations and client are in agreement prior to set up of meeting and event spaces
• Obtain guarantees of food and beverage events for banquets and culinary operations to manage and control labour and food costs
• Responsible for the managing of guestroom blocks and food and beverage covers in order to maintain forecast accuracy
• Initiate billing procedures, ensuring client credit is established and deposits and/or credit applications are received with adequate information and within an acceptable timelinehttps://careers.accor.com/global/en/job/event-sales-and-services-manager-in-fairmont-royal-york-toronto-canada-jid-108296