Runner – The Café

Fairmont Hotels & Resorts is a renowned luxury hotel brand with a global presence and a commitment to creating lasting memories for our guests. With over 30,000 colleagues worldwide, we are dedicated to delivering exceptional service, fostering a culture of excellence, and making special happen.

Hotel Overview:

Located in the heart of downtown Fairmont New Orleans will be an impressive new addition to Fairmont’s luxury portfolio, offering 250 luxury guest rooms, four food & drink venues, a rooftop pool with expansive views of the city, more than 19,000 square feet of function space, and a 10,000 square-foot spa.

This property is destined to become an illustrious destination in the Central Business District, nearby the city’s renowned and historic French Quarter.

• Support Servers and the Front of House team in delivering a seamless, welcoming, and efficient dining experience.
• Deliver food orders from the kitchen to guests promptly and accurately while maintaining presentation, temperature, quality, and timing standards.
• Verify food orders for accuracy, completeness, appropriate accompaniments, and special requests prior to delivery.
• Maintain knowledge of The Café menu, including ingredients, allergens, preparation methods, garnishes, and daily offerings.
• Understand the culinary philosophy and New Orleans influences represented by Chef Emeril Lagasse at The Café.
• Communicate special requests, dietary restrictions, allergies, and modifications accurately between Culinary and Front of House teams.
• Assist with food and beverage service while maintaining established service standards.
• Anticipate guest needs and respond promptly and professionally to guest requests.
• Assist Servers with pre-bussing, clearing, resetting, and maintaining tables.
• Safely transport food, beverages, dishes, glassware, utensils, trays, and service equipment throughout operational areas.
• Maintain cleanliness, organization, and appropriate stock levels at expo areas, service stations, dining areas, and back-of-house pathways.
• Communicate effectively with Servers, Culinary, Stewarding, Host, and other Food & Beverage colleagues.
• Assist with VIP experiences, special events, and high-volume periods as assigned.
• Maintain familiarity with Fair
• https://careers.accor.com/global/en/job/runner-the-cafe-in-fairmont-new-orleans-new-orleans-united-states-jid-108305