Food and Beverage Attendant

Peppers Soul Surfers Paradise is perfectly positioned in the heart of Queensland’s iconic Gold Coast tourism precinct, just a short stroll from the light rail. Rising 77 levels above the ocean, this premium beachfront property offers an exceptional collection of one, two and three-bedroom apartments with breathtaking views across the world-famous Surfers Paradise shoreline.

Guests can soak in sweeping coastal vistas from their rooms or indulge at Valentina, where sophisticated cocktails meet vibrant Mediterranean-inspired cuisine. Delivering an elevated dining experience that captures the energy and elegance of beachfront hospitality, Valentina is the place to be seen by the sea!

Purpose

As a Food & Beverage Attendant, you will have the wonderful opportunity to warmly welcome our guests and accompany them on a delightful journey through our culinary offerings. Your expertise will shine as you recommend standout dishes and beverages, showcasing your mastery in all things delicious. Your dedication to precision, customer satisfaction, and collaborative spirit will play a vital role in making every event a success.

Primary Responsibilities

• Create a welcoming and friendly atmosphere where you will turn every moment into a memory and every experience into a story
• When challenges arise, your ability to transform obstacles into opportunities shines. Your approach is a testament to your problem-solving abilities and unwavering positivity
• Elevate dining experiences with your personalised food and beverage suggestions within outlets and events
• Upselling isn’t just about numbers; it’s about crafting an unforgettable experience that leaves our guests craving for more.
• Proactively source information to increase your product knowledge
• Confidently communicate with guests and colleagues for seamless teamwork
• Take pride in your space, setting up and packing service areas meticulously

Skills and Experience

• Proven track record in customer service within the hospitality sector
• Proficiency in food & beverage protocols, encompassing table service, beverage expertise, event service and coffee crafting skills (strongly valued)
• Adaptable within diverse food & beverage settings, with flexibility across different schedules including early mornings, evenings, weekends and public holidays as required
• Possession of a valid RSA or an equivalent qualification for the specific Country / State / Territory
• Passion for engaging with patrons and collaborating within a team of diverse professionals

 Accor Benefits

• ALL Heartist Membership – Take advantage of discounts on accommodation and food & beverage worldwide!
• Family & Friends Discounts – Available on a range of accommodation, services and events for those who mean the most to you
• https://careers.accor.com/global/en/job/food-and-beverage-attendant-in-8-esplanade-4217-surfers-paradise-au-jid-108869