Assistant Reservations Manager

Contact Details

Office Address
Confidential information
Phone
Confidential information
Contact Name
Hospitality jobs
 Vacancies
Email
ceo@bhfirstconsulting.com

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Assistant Reservations Manager

the Assistant Reservations Manager directly oversees day-to-day reservation operations while serving as the primary operational extension of the Director of Revenue Management.

In this dual-focused role, you will lead the reservation agents, manage day-to-day inventory and booking flows, and directly execute the strategic yield decisions, pricing tactics, and distribution controls set by the Director of Revenue Management.
Opera Cloud Knowledge is essential.
Application Deadline
September 30, 2026
Department
Revenue & Reservations
Employment Type
Permanent – Full Time
Location
Qatar – Doha
Workplace type
Onsite

Key Responsibilities

Departmental Leadership & Daily Operations

  • Serve as the operational head of the reservations department, managing daily workflows, shift handovers, and agent schedules.
  • Supervise, coach, and train reservation agents on booking procedures, phone etiquette, and strategic upselling tactics.
  • Act as the direct liaison for escalated guest inquiries, complex bookings, VIP reservations, and group rooming lists.
  • Maintain high standards of data entry accuracy across all reservations to ensure clean revenue tracking and reporting.
    2. Direct Revenue Strategy Execution
  • Work directly with the Director of Revenue Management to implement daily rate changes, yield strategies, and stay controls (MinLOS, CTA/CTD) across the PMS, CRS, and OTAs.
  • Monitor daily inventory, room availability, and overbooking thresholds to optimize occupancy and prevent revenue spoilage.
  • https://kempinski.pinpointhq.com/en/postings/57e9c1c7-6088-4bbe-8269-e371f5091736

This job listing was provided by Hospitality Job Vacancies. To apply, please use the link in the job description.

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