People and Culture Operations Manager

Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.

Mandarin Oriental Hotel Group is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world’s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.

Mandarin Oriental, Doha is an intimate and stylish urban retreat, blending Qatari-influenced heritage with modern design. Located in the heart of Msheireb Downtown Doha, within walking distance to Souq Waqif, the Museum of Islamic Art and a short distance to the business district, West Bay.

About the job

Based at the Mandarin Oriental, Doha, within the People & Culture team, the People & Culture Operations Manager is responsible for maintaining and strengthening the People & Culture Department, so it embodies every aspect of MOHG’s Culture and Vision.

As a People & Culture Manager at Mandarin Oriental,Doha you will be responsible for the following duties:

• To work closely with departments, ensuring the hotel’s recruitment needs are met to be able to delight our guests
• To manage all vacancies and recruitment functions, in line with budget requirements, reviewing where necessary in line with operational needs.
• To manage all colleagues’ procedures with regard to starters, transfers, promotions and variations, plus leavers
• Oversee the day-to-day P&C operations and the workflow of the department
• Plan, organise, and implement activities of the department
• Implement and annually update the compensation program
• To adhere to all Qatar Legislation relating to People and Culture
• To manage and maintain headcounts, ensuring that they are in line with agreed departmental headcount budgets
• To manage and administer Disciplinary & Grievance procedures in conjunction with the Director of People and Culture
• To provide Human Resources support to Department Heads and colleagues in order achieve the hotel’s strategic business objectives
• Establish and maintain effective colleague relations
• To support, develop, implement, and adhere to corporate & hotel People & Culture policies and procedures.
• Degree or Higher National Diploma equivalent in Hospitality/Hotel/Business Management or Human Resources

As People & Culture Operations Manager, we expect from you:

https://careers.mandarinoriental.com/jobs/people-and-culture-operations-manager-doha-doha-municipality-qatar