Guest Relations Manager

Contact Details

Office Address
Confidential information
Phone
Confidential information
Contact Name
Hospitality jobs
 Vacancies
Email
ceo@bhfirstconsulting.com

Share

Facebook
Twitter
LinkedIn

Guest Relations Manager

Anantara Hotels & Resorts is a global luxury hotel and resort brand rooted in Thai culture, with an intrinsic sense of authentic hospitality. Inspired by the Sanskrit word meaning ‘without end’, our spirit embodies freedom, movement, and harmony. We believe every journey should leave a lasting impression — for our guests and for our people.

 

Founded in 2001 in Thailand, we have since expanded across the world, welcoming guests in some of the world’s most captivating locales — from pristine beaches and private islands to ancient sites and vibrant metropolises. If you are driven by a passion for generosity, warmth and heartfelt hospitality, Anantara offers a career without limits.

 

KEY DUTIES AND RESPONSIBILITIES

  • To anticipate guest needs, and handle guest inquiries in a helpful and attentive Anantara manner.
  • To have a complete knowledge of the hotel product, including room types, rates, relative features and facilities, food and beverage outlets and promotions, spa and health club, and other Anantara properties.
  • To oversee the service and attitude with which our guest service is being delivered, and ensure it meets the highest standard of Anantara at all times.
  • Take personal responsibility for ensuring all issues pertaining to guest satisfaction are met and that follow up is completed on a timely basis.
  • To be proactive and innovative, suggesting alternatives that meet guest needs in enjoying their Anantara experience.
  • To develop a close and harmonious working relationship with all hotel departments.
  • Conduct daily shift briefings/meeting’s and pass on all information to team-members.

 

Qualifications

• College degree in hotel management or related field
• Previous experience in Front Office or Guest Services
• Excellent communication skills
• Experience with Front Office Systems
• Proficient in English, both written and spoken

 

Not the right fit?  Set up email alerts as new job postings become available that meet your interest!

https://minor.wd102.myworkdayjobs.com/en-US/Careers/job/Dubai-United-Arab-Emirates/Guest-Relations-Manager_JR114080?Business_Unit=aad9f66d5e7f1018d61630cb61990000&Business_Group=9db76b4e787d1000a5e7c0e54a700000

This job listing was provided by Hospitality Job Vacancies. To apply, please use the link in the job description.

Related Offers

FO Spv

Job for: Locals & Expats
United Arab Emirates

Guest Experience Expert

Job for: Locals

POSITION SUMMARY Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space […]

Chile

Night Attn

Job for: Locals
Vietnam

Bellman

Job for: Locals
Vietnam

Welcome Desk Intern

Job for: Locals

JOB SUMMARY   Build upon your classroom studies through our Hotel Internship Program opportunities. You will learn first-hand about a hotel’s operations. Our Hotel Internship Program allows you to truly experience the industry from the ground up, where our founders and many of our leaders began. You will get immersed in Marriott’s culture and business […]

United States