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Description: Duty Engineer – Maintenance participates in the preventive maintenance program of all-building equipment and rooms. Supervise train and inspect the performance of engineering staff ensuring that all procedures are completed to the hotel’s standards. Work closely with Engineer Supervisor/ Manager in scheduling work and setting priorities. Also make decisions in the absence of Engineer […]
POSITION SUMMARY Assist staff with expediting problem payments (e.g., problems processing credit card). Follow up with guest regarding satisfaction with guest-related issues. Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key. Process all payment types such as room charges, cash, checks, debit, or credit. Set up accurate accounts […]
Front Office Overseas Intern 40 hours, 5 days per week Duration of internship: 6-12 months About the Job Based at Mandarin Oriental Qianmen, Beijing the Front Office Overseas Intern will support the hotel’s Front Office team in delivering exceptional guest service and ensuring smooth daily operations. This role plays a key part in creating […]
Description: Handling of check in and check out procedures such as meet and greet payment collection luggage handling and rooming • Handling incoming calls tenant general enquiries sales enquiries & viewing appointments • To carry out daily weekly and monthly operation reports and overseeing of check in and out documents • In coordination with Team […]
Reservation Agent Mandarin Oriental Jakarta is looking for a Reservation Agent to join our Reservation team. Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional. […]