Treatment Supervisor

As Treatment Supervisor, you play a key leadership role in delivering exceptional spa experiences that inspire balance, restoration, and well-being. Nestled between Vancouver’s mountains and vibrant cityscape, our spa is a holistic self-care escape designed to reconnect guests with their energy and restore harmony in body and mind.

Reporting to the Treatment Manager, you support the day-to-day treatment operations by leading, training, auditing, and supervising a team of skilled service providers, ensuring uncompromising standards of guest care, professionalism, and luxury. This role balances leadership and hands-on service, with the Treatment Supervisor performing treatments within their trained modality approximately two days per week, while dedicating the remaining time to supervisory and operational responsibilities, or as required.

Why work for Fairmont Pacific Rim?

• Be part of a progressive hotel that embraces the culture and vibrancy of one of Canada’s most beautiful cities, Vancouver, proudly recognized as a Great Place to Work, and the first hotel in North America to achieve Single-Use Plastic Free Certification
• A competitive rate of $34.35 per hour
• Complimentary work meals through our Colleague Dining Program
• Exclusive access to the Pacific Northwest Food & Beverage Discount Program, offering 50% off at participating dining destinations in Vancouver, Victoria, and Whistler
• TransLink monthly pass reimbursement program
• Extensive benefits package, including health, paramedical, dental, vision, life, and disability insurance (eligibility requirements apply)
• Company-matched pension plan and the opportunity to enroll in the Group RRSP (eligibility requirements apply)
• A complimentary hotel stay with breakfast for two through our BE OUR GUEST program for newly hired colleagues
• Opportunities to participate in sustainability, charity, and community engagement initiatives
• Access to world-class training, leadership programs, and career development opportunities across a global hospitality network
• Be part of a dynamic, diverse team in a stunning luxury environment where no two days are the same
• Enjoy discounted room rates at Fairmont hotels worldwide and special colleague rates across other Accor properties
• Grow your career within a Forbes Five-Star Spa, recognized for excellence in service, wellness innovation, and guest experience.

What you will be doing:

• Perform treatments adhering to all Fairmont Spa standards and protocols as required.
• Consistently model professional engaging, luxury 5 star service to treatment providers.
• Assist in recruitment, development and training of all providers.
• Ensure Guest satisfaction at all times by ensuring that safety and service is always the spa’s first priority.https://careers.accor.com/global/en/job/treatment-supervisor-full-time-in-fairmont-pacific-rim-vancouver-canada-jid-109903