Assistant Server, Reign

A Rich History
Join a storied tradition at Fairmont Royal York, where nearly a century of luxurious hospitality and exceptional service have made us a Toronto landmark.

A Culture of Excellence
Be part of a dedicated team committed to delivering unparalleled guest experiences and maintaining the highest standards of service.

Grow, Learn and Enjoy!
Benefit from comprehensive training programs, mentorship, and a supportive work environment that empowers you to reach your full potential.

New Energy for A Storied Landmark
As the world and Toronto move toward a more sustainable future, our landmark hotel is in a stunning transformation for the zero-carbon century ahead.

About the Application Process: 

At Fairmont, we want to bring out your highest potential. Shortly after applying, you will receive an email from our partner AssessFirst prompting you to create a profile and complete a questionnaire. This is a mandatory step for your candidacy to be considered as it enables us to explore your compatibility with this role and our culture of luxury excellence. 

The Opportunity: 

The Assistant Server’s focus will be to act as a support in all areas of Guest service delivery.  In principle, their function will be threefold; to prepare serving stations and work areas for each meal period, assisting with the smooth execution of meal service during peak times, and offering continued support in preparation for the next meal period.  The Assistant Server will be an integral part of the Reign team.

In this role you’ll get to:

• To promote and maintain a positive working relationship at all times.
• To report for duty punctually, in full uniform according to appearance and grooming standards.
• To have a full understanding of the food and drink offerings in the outlet, including dietary restrictions, and be proficient in answering any guests’ questions.
• To demonstrate a complete understanding of Reign policies, procedures and set service standards as outlined in the Royal York Colleague Handbook
• To demonstrate a complete knowledge and understanding of all steps of service and duties and perform them to the set standards as outlined in the Job Task Checklist.
• To assist all Guests (internal and external) with any inquiries or requests in a pleasant, helpful manner.
• Attend pre-shift, weekly and monthly meetings to continually improve the Guests experience.
• https://careers.accor.com/global/en/job/assistant-server-reign-part-time-in-fairmont-royal-york-toronto-canada-jid-110064