Restaurant & Banquet Manager

Novotel Samator Surabaya Timur is conveniently located 20 minutes away by car from Juanda International Airport through the highway and close distance to the industrial area, culinary section well-known universities, shopping center, and other city attractions. Featuring 264 rooms with suites, accompanied by In Balance gym-spa & sauna, a Food Exchange restaurant, The Heritage restaurant, Parigie Coffee and Pastry, and Damsole Pool Bar offers wide National and International culinary selections for the social dining experience. The 700 sqm Grand Ballroom and 15 functional meeting rooms are available to cater to the meeting and social event needs. Large adaptable basement parking area of up to 450 cars

**Restaurant & Banquet Manager Responsibilities:**

• Assist the Food & Beverage Manager in overseeing daily operations of the restaurant and banquet facilities
• Monitor and control beverage costs and labor costs to maintain budgetary targets
• Supervise and train restaurant and banquet staff to ensure consistent service excellence
• Coordinate banquet events from planning through execution, including setup, service, and breakdown
• Maintain quality standards for food presentation, service delivery, and guest satisfaction
• Manage inventory levels and ordering for restaurant and banquet supplies
• Ensure compliance with health, safety, and sanitation regulations across all service areas
• Handle guest inquiries, complaints, and special requests with professionalism and promptness
• Prepare and review operational reports, including revenue, expenses, and performance metrics
• Schedule staff shifts and manage payroll documentation
• Conduct regular inspections of dining areas, kitchen, and banquet spaces to maintain cleanliness and organization
• Collaborate with kitchen and service teams to optimize operational efficiency

**Required Qualifications:**https://careers.accor.com/global/en/job/restaurant-and-banquet-manager-in-novotel-samator-surabaya-timur-surabaya-indonesia-jid-110152