Restaurant Supervisor

Discover a limitless path at Meliá, where opportunities for growth and development are endless. Immerse yourself in a journey that will take you to work in several countries and become part of our extensive global family.

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• My MeliáRewards:  Participate in our exclusive loyalty program, enjoying unique benefits and advantages. 

Job mission

Lead and coordinate restaurant operations during the PM shift, ensuring excellent service and a memorable guest experience. Responsibilities include ensuring compliance with hotel quality standards, optimizing the performance of the front-of-house and bar staff, and acting as a liaison between different operational areas to achieve efficient and personalized service.

What will you have to do?

• Supervise and coordinate the operation of the restaurant during dinner service and the closing of the shift.
• Organize and distribute the tasks of the dining room and bar team, ensuring a fast and high-quality service.
• Verify the correct mise en place, the presentation of the room and the availability of supplies before the start of the service.
• Coordinate communication with the kitchen, bar, and other areas involved to ensure smooth operation.
• Accompany and assist the team during the service, resolving incidents and addressing operational situations in real time.
• Ensure compliance with the service, quality, hygiene and safety standards established by the hotel.
• Provide support in the training, motivation and development of the team, promoting a collaborative work environment.
• Supervise the closing of the restaurant, ensuring that the dining room and work areas are left in optimal condition for the next shift.

What are we looking for in you?

Training

• Studies in Hotel Management, Gastronomy, Tourism or related fields (desirable).
• Courses or certifications in food and beverage service, leadership, or customer service will be valued.

Languages

• Intermediate or advanced English (required).
• Knowledge of other languages ​​will be valued.

Specific knowledge

• Minimum of 1 year of experience in leadership positions within restaurants, preferably in upscale hotels or high-end gastronomic establishments.
• Knowledge of service standards and guest care protocols.
• Handling hygiene procedures, food handling and food safety standards.
• Ability to coordinate teams, organize operations, and resolve incidents during service.
• Leadership, communication, organization and teamwork skills.
• Attention to detail, a service-oriented approach, and a focus on operational excellence.
• Experience with restaurant management systems (POS) and basic computer tools (Microsoft Office) will be valued.

Availability 

• Availability to work PM shifts, including weekends and holidays.

https://careers.melia.com/job/Buenos-Aires-Supervisor-de-restaurante-Casa-Lucia-Member-of-Meli%C3%A1-Collection/1416881633/