Outlet Manager

Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.

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We are seeking a dynamic and results-driven Outlet Manager to lead operations at our retail location in Jeddah, Saudi Arabia. In this role, you will oversee all aspects of outlet management, including staff supervision, sales performance, customer satisfaction, and inventory control. The ideal candidate will demonstrate strong leadership capabilities, operational excellence, and a commitment to delivering exceptional customer experiences while driving profitability and growth.

• Oversee daily outlet operations and ensure compliance with company policies and procedures
• Supervise, train, and motivate a diverse team of staff members to achieve performance targets and maintain high service standards
• Manage sales performance, analyze metrics, and implement strategies to drive revenue growth and market share
• Maintain accurate inventory records, conduct regular stock audits, and optimize inventory levels to minimize waste
• Ensure exceptional customer service by establishing and enforcing service standards across all customer touchpoints
• Manage budgets, control expenses, and prepare financial reports to support profitability objectives
• Resolve customer complaints and staff conflicts professionally and promptly
• Customize store displays and promotional activities to enhance customer engagement and brand visibility
• Conduct performance reviews and provide constructive feedback to team members
• Collaborate with regional management to implement company initiatives and best practices
• Ensure compliance with health, safety, and security regulations within the outlet

• Minimum 3 years of retail or outlet management experience
• https://careers.accor.com/global/en/job/outlet-manger-in-raffles-jeddah-jeddah-saudi-arabia-jid-110856