Senior Event Executive

JOB SUMMARY

To perform an integral role in assisting the assigned Event Manager with the coordination of allocated events and to support a seamless handover from the Event Management Team to Operations.

To prepare documentation to the satisfaction of the customer and assist in coordinating all event details. Tasks also include processing paperwork and correspondence directly with nominated external suppliers and internal hotel departments.

CANDIDATE PROFILE

Experience and Education

• Previous experience working in event operations is preferred.
• Previous experience working in a sales or events office is preferred.
• A good level of English is essential.

Skills and Knowledge

• Strong verbal, listening and written communication skills.
• Personable, with strong interpersonal skills.
• Essential administrative and computer skills.
• A highly organised and efficient approach.
• Adaptability and flexibility.
• Ability to maintain a high level of integrity.
• Technical acumen, including event planning and an operational working knowledge of standards and procedures for meeting room set-ups, table configurations, staging and related requirements.

SPECIFIC DUTIES

The following responsibilities and contributions are critical to the successful performance of the position:

• Assist the assigned Event Manager in communicating event details accurately to all hotel departments to ensure high levels of service are achieved.
• Coordinate and communicate verbally and in writing with customers to ensure accurate event details are obtained in a timely manner.
• Assist in coordinating details received from the on-property Sales Team to ensure accurate liaison with the Operations Team, relevant hotel support departments and the customer throughout the event process, including pre-event, the event day and post-event.
• Distribute signed contracts to relevant departments and update Opera with all revenue and event space updates.
• Create a working document for each group and ensure all necessary correspondence is filed.
• Ensure all known arrival and departure schedules are communicated to Front Office, Guest Relations, Concierge and Luggage Porters for in-house groups.
• Ensure follow-up correspondence is completed, including deposits, chases and necessary updates within Opera.
• https://careers.marriott.com/senior-event-executive-jw-marriott-grosvenor-house/job/P1-6914825-0