POSITION SUMMARY
The Events & Room Service Server is responsible for delivering a five star luxury lifestyle guest service experience for our guests, serving food courses (breakfast, coffee breaks, buffet and/or plated lunches, dinners and receptions in all our different event spaces) and delivering non-alcoholic and alcoholic beverages. The role also involves preparing equipment and inspecting the cleanliness and presentation of all china, glass, and silver prior to use. Other duties include having an extensive knowledge of the available menus (including allergens) and the ability to communicate these both to guests and internally to our kitchen team.
When working in our events spaces the role involves monitoring and maintaining the cleanliness of assigned tables or buffet table including ensuring courses and tables are cleared properly. The Room Service and Events Server is also responsible for setting, clearing and resetting event spaces for following events or days
When delivering Room Service the employee is responsible for the delivery of room service orders to guests, actively up selling to each guest at each correct opportunity to maximize revenue and service goals. Communication with the kitchen regarding special requests, allergens, product availability and length of wait is essential.
As an entry-level position and as key member of the hotels service team it is the employee’s responsibility to use initiative and a proactive approach to ensure we always give our guests an exceptional, unique and original experience in our Events areas and Room Service.
CRITICAL TASKS
Safety and Security
This job listing was provided by Hospitality Job Vacancies. To apply, please use the link in the job description.
Build upon your classroom studies through our Hotel Internship Program opportunities. You will learn first-hand about a hotel’s operations. Our Hotel Internship Program allows you to truly experience the industry from the ground up, where our founders and many of our leaders began. You will get immersed in Marriott’s culture and business and find your […]
Position Summary Ensure staff is working together as a team. Inspect grooming and attire of staff and rectify any deficiencies. Communicate with guests, other employees, or departments to ensure guest needs are met. Respond to and try to fulfill any special banquet event arrangements. Set up banquet area/room, ensuring cleanliness and proper set up of […]
POSITION SUMMARY Our jobs aren’t just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique – with food and drinks on the side. Our Guest Service Experts take the initiative and deliver a wide […]
POSITION SUMMARY Greet guests and determine the number in their party. Seat guests by finding a clean, available table; pulling out chairs; placing clean/current menu in front of guest, etc. Guide guests through the dining rooms and provide any needed assistance. Move and arrange tables, chairs, and settings and organize seating for groups with […]
