Reservations Supervisor

Contact Details

Office Address
Confidential information
Phone
Confidential information
Contact Name
Hospitality jobs
 Vacancies
Email
ceo@bhfirstconsulting.com

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Reservations Supervisor

Mandarin Oriental, Munich is looking for a Reservations Supervisor (m/f/d) to join our reservation team.

Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.

 

Mandarin Oriental Hotel Group is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world’s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.

Mandarin Oriental, Munich is located in a quiet street in the Old Town of Munich, close to many of the city’s most famous sites. Elegantly appointed and beautifully designed, we offer the perfect mix of Oriental style and German charm.

 

About the job

Based at the Mandarin Oriental, Munich the Reservations Supervisor is responsible processing and advising all guest reservations. The Reservations Supervisor reports to the Reservations Manager.

 

As Reservations Supervisor, you will responsible for the following duties:

  • Efficient and careful handling of telephone reservations and all inquiries
  • Monitor reservation accuracy, productivity, and telephone etiquette
  • Comprehensive and familiar knowledge of all room rates, room categories, the entire hotel product and competitors in the market
  • Supporting the Reservations Manager and Revenue Manager
  • Coordinate daily task allocation and workflow within the department
  • Handling the daily correspondence of our international guests via e-mail and telephone
  • Compliance with MOHG standards, hotel credit and cancellation policy

 

As Reservations Supervisor, we expect from you:

This job listing was provided by Hospitality Job Vacancies. To apply, please use the link in the job description.

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