Hotel Cleanliness Expe
JOB SUMMARY
Our jobs aren’t just about giving guests a clean room and a freshly made bed. Instead, we want to build an experience that is memorable and unique. Our Hotel Cleanliness Experts (Self-Checker) are skilled in a wide range of housekeeping functions with responsibility for maintaining the appearance and cleanliness of the hotel rooms. They are empowered to move about their space and do what needs to be done. Whether delivering guest requests, stocking carts, cleaning rooms or other similar responsibilities, the Hotel Cleanliness Expert (Self-Checker) makes sure the spaces in the hotel help create a great guest experience.
No matter what position you are in, there are a few things that are critical to success – ensuring a safe workplace, following company policies and procedures, maintaining confidentiality, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Doing all these things well (and other reasonable job duties as requested) is critical for Hotel Cleanliness Experts (Self-Checkers) – to get it right for our guests and our business each and every time.
Inspect your guest rooms allocated to you for the day, and ensure quality standards, verify room status, determine discrepant rooms, prioritize room cleaning, and update status of departing guest rooms. Act as a liaison to coordinate the efforts of Housekeeping, Engineering, and Laundry. Document and resolve issues with discrepant rooms with your Superiors. Prepare and communicate changes in room assignments. Communicate issues to the next shift. Complete required paperwork.
Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Move, lift, carry, and place objects weighing less than or equal to 55 pounds without assistance and in excess of 55 pounds with assistance. Ability to push and pull a loaded housekeeping cart and other work-related machinery over sloping and uneven surfaces. Reach overhead and below the knees, including bending, twisting, pulling, and stooping.
https://careers.marriott.com/hotel-cleanliness-expert-self-checker/job/P1-7130162-0
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This job listing was provided by Hospitality Job Vacancies. To apply, please use the link in the job description.
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