This job listing was provided by Hospitality Job Vacancies. To apply, please use the link in the job description.
Description: The Lobby Ambassador work closely with the Front Desk Staff and other hotel departments in providing guest assistance with luggage transportation and miscellaneous needs. The Lobby Ambassador is often the first and last person a guest sees while staying at the hotel. The care and attention that goes with this position is crucial to […]
Description: Manage the property team to provide courteous professional efficient and flexible service that is consistent with the company standard policies & procedures in order to maximize guest satisfaction. -Checking on the availability of accommodations or transportation on a traveler’s desired travel dates -Ensure the smooth and efficient operations in the department through prompt effective […]
POSITION SUMMARY Process all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key. Set up accurate accounts for each guest according to their requirements. Enter Marriott Rewards information. Ensure rates match market codes, document exceptions. Secure payment prior to issuing room key, verify/adjust billing. Compile and review daily reports/logs/contingency […]
Description: Key Responsibilities: – Provides information regarding the company’s facilities & services – Provides the customer services such as check in/out wake-up calls to guests and answers guests’ enquiries – Ensures to always be awared of VIP in-house – Exchanges money for guests in accordance with the hotel’s foreign exchange policy & procedure – Prepares […]
Description: Set in Malaysia’s rapidly developing capital our hotel is located in the heart of KL Eco City Bangsar and directly connected to LRT Station and KTM Commuter Station. Amari Kuala Lumpur is ideally located in between Kuala Lumpur and Petaling Jaya with 252 guest rooms ranging from well- appointed Superior rooms Deluxe rooms Club […]
Description:
– Oversees and supervises guest arrivals and departures with the front office executive and managers.
– Handles any guest complaints or contentious issues that cannot be settled directly by team members and provides a fast solution.
– Provide high level of customer service and maintain a high profile in the day to day front office operations.
– Monitor all executive floor executives to ensure maximum guest satisfaction through personal recognition and prompt cordial attention from arrival through departure.
– Facilitate the FOM to prepare monthly and daily revenue report and circulate to all HOD’s.
– Makes sure that the hotel’s pricing policy and sales pitches are duly applied in order to optimize REVPAR.
– Supervises the management of debtors
– Integrates and trains employees
– Ensures that all front desk employees are well presented (uniforms
Qualifications:
– Must be proficient with reservations handling and process and familiar with Opera/Micros system.
– Excellent communication skills in English (verbal and written).
– Excellent organization
– Ability to observe business etiquette and maintain a professional appearance.
Send your CV to:
Careers.penang@amari.com
Positions are opened to all local and permanent
residence of Malaysia only.
Only shortlisted candidates will be contacted.
Education:
Diploma
Years of experience:
3
Number of positions:
1