Delano Miami Beach fuses historic charm with contemporary luxury, reflecting a reimagined experience that pays homage to the original visionary concept. Comprising 171 rooms and distinct food and beverage concepts, the hotel preserves its iconic walk-in pool and, in addition, unveil a new pool on an amenity deck, offering breathtaking views of the ocean. Delano Miami Beach acts as the brand’s flagship location, re-establishing Delano as a trailblazer in luxury lifestyle hospitality.
JOB OVERVIEW:
Under the general guidance of the Guest Experience Manager, the Overnight Guest Service Agent is responsible for delivering exceptional service to guests throughout their stay by providing a warm welcome, smooth check-in and check-out processes, and personalized assistance. This role serves as the primary point of contact for guests and ensures that all interactions reflect the hotel’s standards of hospitality, professionalism, and service excellence. The Guest Service Agent also handles reservations, guest inquiries, billing, and coordinates with other departments to ensure a seamless and memorable guest experience.
YOUR KEY RESPONSIBILITIES:
This job listing was provided by Hospitality Job Vacancies. To apply, please use the link in the job description.
As the Guest Relations Manager, you will be responsible for performing the following tasks to the highest standards: Ensure streamline communication with the team and guests and achieve consistent results. To anticipate, in advance, all materials and supplies and ensure their availability. To promote teamwork and foster a harmonious working climate. To follow through and […]
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Company Description Delano Miami Beach fuses historic charm with contemporary luxury, reflecting a reimagined experience that pays homage to the original visionary concept. Comprising 171 rooms and distinct food and beverage concepts, the hotel preserves its iconic walk-in pool and, in addition, unveil a new pool on an amenity deck, offering breathtaking views of […]
