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Mission
Responsible for directing and optimizing the hotel’s Food & Beverage operation , ensuring the correct implementation of company standards, service quality, customer satisfaction, and department profitability.
What do you have to do?
- Strategy and operation: Implement the F&B strategy and standards in restaurants, bars, lounges and MICE, adapting them to the needs of the hotel and supervising their correct execution.
- Economic results: Participate in budget preparation, control income and expenses, analyze the P&L, monitor KPIs and apply corrective measures to ensure profitability.
- Investments and suppliers: Identify equipment and investment needs, manage requests, and ensure compliance with the corporate supplier and product strategy.
- Marketing: Implement F&B marketing campaigns and actions, adapting them to the hotel and proposing local initiatives.
- People: Participate in the selection, development and evaluation of the team; manage sizing and staffing; promote training, communication, climate and well-being of the department.
- Safety and prevention: Ensure compliance with occupational safety and health standards, internal procedures and responsibilities established in the self-protection plan.
- Food safety: Ensure the implementation of food safety regulations and the monitoring of HACCP audits and their action plans.
- Sustainability: Promoting local products, healthy eating, waste reduction and proper waste management.
- Customer Experience: Ensure compliance with brand standards, monitor customer experience, manage incidents, and work on Voice of the Customer results.
- Premium areas: Also ensure the correct application of F&B standards in The Level areas.
What are we looking for?
- University degree or higher in Tourism and/or training in Gastronomy/Culinary.
- Valuable ongoing training in gastronomic trends and innovation.
- Local language.
- Advanced English.
- Food safety and hygiene and food handling.
- Economic management, results analysis, and management tools.
- Hotel operations and knowledge of the different F&B services.
- Proficiency in Microsoft Office Suite and tools specific to the position.
- Knowledge of gastronomic trends and innovation.
- Focus on results and economic objectives.
- Planning, organizational, and proactive skills.
- Leadership, communication and team management.
- Ability to implement projects, strategies and new gastronomic concepts.
- Minimum 3 years of experience in similar positions , preferably in 4 and 5 star hotels.
https://careers.melia.com/job/Benidorm-F&B-Manager-Sol-Pelicanos-Ocas-%28Benidorm%29/1445142733/