Discover a limitless path at Meliá, where opportunities for growth and development are endless. Immerse yourself in a journey that will take you to work in several countries and become part of our extensive global family.
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MISSION : Responsible for implementing the F&B strategy for High End Brands & Stand Alone Restaurants in Spain. The main objective is to monitor the performance and oversee the F&B operating accounts of the luxury portfolio, both for company-owned and outsourced spaces, ensuring the achievement of key ratios, margins, profitability, and market positioning . This role also contributes to the search for operators that will increase the value of our national portfolio properties, aligning with each brand’s strategy.
STRATEGY
- Ensure the implementation of the decentralized strategy in hotels within reach, focusing on hotels already in operation.
- He is co-responsible for improving the F&B KPIs specific to the decentralized model (improved direct F&B revenue and other income from rents and fees, improved profitability, increased ADR) in the medium and long term.
- Track monthly P&L and operational KPIs by creating reports that allow for analysis together with the F&B Premium Director.
- Monitor both strategic company-level contracts and specific property contracts, acting as the link between the legal department and F&B.
- Along with Real Estate, participate in the relationship with F&B operators, attending meetings and following up on commitments made.
- Participate in projects to meet operational needs, creating ad-hoc F&B concepts
- Ensure the implementation of operational manuals by Brand and F&B standards, based on brand ideals and providing support to hotels already in operation.
- Participate in product validation, culinary direction, concepts, OS&E, Equipment and FF&E.
BUDGET
- Participate in defining F&B budget guidelines taking into account specific tools/needs.
- Ensure compliance with F&B budgets and the associated profitability.
- Collect LY data to be taken into account for any deviation to be applied to properties.
- Participate in the supervision of the P&L of the TOP F&B outlets producers.
- Monitor compliance with the basic KPIs of the revenue generation model, profitability, positioning, qualitative impact on customer experience (GRO / NPS / GSS) and contribution to ADR.
INVESTMENTS
- Create ad-hoc F&B concepts to meet operational needs.
- Participates alongside feasibility and TSA in the evaluation of BP, investments and ROI
PREVIEWS
- Participate in pre-openings, carrying out on-site follow-up
- Provide support for pre-openings and openings by conducting training, supervising the implementation of standards, validating recipe books…
- Ensure the correct implementation of hotel services (breakfast, MICE, Room Service and minibars) in hotels with external operators.
MARKETING & DISTRIBUTION
- Monitor the implementation of marketing actions and campaigns by implementing them in the required hotels under your responsibility.
- Ensure the implementation of distribution channels for F&B in the standalone outlets of your portfolio.
HUMAN RESOURCES
- Participate in the design of training and communication plans for F&B teams (new standards, recipe books, HACCP, …).
- Participate in the selection of key profiles for Luxury and Lifestyle brands.
SECURITY
- Validate and analyze the results and establish corrective action plans.
- Conduct audits in the kitchens of your area regarding quality, costs, HACCP, standards, etc.
SUSTAINABILITY
Promoting a responsible and sustainable gastronomic offering:
- To ensure a sustainable and healthy consumption model that incorporates local products and promotes the gastronomy of our destinations.
- Ensure a reduction in the company’s environmental impact by promoting the reduction of food waste.
REQUIREMENTS:
- Degree in Tourism or Hospitality.
- Spanish and advanced English.
- Experience in developing F&B and/or luxury hotel strategies#LI-CM1
https://careers.melia.com/job/Islas-Baleares-F&B-LUXURY-B-&-SA-OUT-SPECIALIST/1283350501/
