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Hospitality jobs
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contact@hospitalityjobsvacancies.com

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AFOM

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Discover a limitless path at Meliá, where opportunities for growth and development are endless. Immerse yourself in a journey that will take you to work in several countries and become part of our extensive global family.

 

Discover some of the benefits we offer:

 

  • My MeliáRewards:  Participate in our exclusive loyalty program, enjoying unique benefits and advantages. 

 

  • My MeliáBenefits:  Take advantage of flexible compensation and exclusive discounts on a wide variety of products and services, promoting an active and healthy lifestyle.

 

What will you have to do?

  • Assist the FOM in its various missions (operational, managerial, administrative…
  • Organize and supervise the work of the Front Office team and ensure the quality of the services provided.
  • Help FOM anticipate and optimize activity (schedule management, arrival preparation, etc.)
  • Participate in recruitment, onboarding of new employees, and team training.
  • Participate in employee evaluations with the goal of developing and improving their skills.
  • Ensure compliance with the procedures and quality standards of the Meliá Hotels International group.
  • Prepare and welcome VIP and regular guests and ensure their stay runs smoothly
  • Provide support to the team during peak periods and when needed.
  • Assist the reception manager in resolving customer complaints and ensuring customer satisfaction.
  • Participate in customer loyalty activities.
  • Monitor performance in terms of quality and sales, and take action if necessary (Procedures and Projects).

 

What are we looking for?

  • Minimum of 2 years’ experience in 4 or 5 star hotels (middle management experience)
  • A flexible schedule is required; you must be available to work various shifts, including mornings, evenings, weekends and/or holidays.
  • High level of English. Second language skills highly valued.
  • Leadership and team management, communication skills.
  • Ability to work cohesively with colleagues as part of a team

https://careers.melia.com/job/Sitges-Assistant-Front-Office-Manager-MIM-Sitges/1444749233/

This job listing was provided by Hospitality Job Vacancies. To apply, please use the link in the job description.

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