Reservations Agent

Contact Details

Office Address
Confidential information
Phone
Confidential information
Contact Name
Hospitality jobs
 Vacancies
Email
ceo@bhfirstconsulting.com

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Reservations Agent

Company Description

 

As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status-quo.​

By joining us, you will become a Heartist®, because hospitality is, first and foremost, a work of heart.​

Centrally located in the heart of Darling Harbour, Novotel & ibis Sydney Darling Harbour includes not 1 but 2 of Sydney’s most popular Hotels. We offer exceptional opportunities for career development & the opportunity to Work Your Way, across much-loved brands ranging from well-known five-star luxury hotels to budget lodgings all around the world. With the ability to #WorkYourWay, Accor offers Same Day Hire and exciting new Benefits!

We are currently seeking a friendly, detail-oriented, Part-Time Reservations Agent to join our professional and welcoming Reservations team.

 

Job Description

 

  • Respond to phone calls, emails, and messages from customers regarding reservations and inquiries.
  • Assist customers in selecting appropriate options based on their needs and preferences.
  • Input and update reservation details accurately in the system.
  • Provide information about available services, promotions, and special offers.
  • Modify or cancel reservations as needed, ensuring customer satisfaction.
  • Collaborate with other departments (e.g., sales, front desk) to meet customer needs.
  • Handle complaints and resolve issues in a professional, courteous manner.
  • Maintain an organized and up-to-date record of customer interactions and bookings.

https://careers.accor.com/global/en/job/reservations-agent-in-novotel-sydney-on-darling-harbour-pyrmont-australi-jid-113363

This job listing was provided by Hospitality Job Vacancies. To apply, please use the link in the job description.

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