Concierge

Contact Details

Office Address
Confidential information
Phone
Confidential information
Contact Name
Hospitality jobs
 Vacancies
Email
ceo@bhfirstconsulting.com

Share

Facebook
Twitter
LinkedIn

Concierge

Nestled in the heart of Adelaide’s CBD, Peppers Waymouth has the bustling city at its doorstep. The property offers a luxurious collection of guest accommodation, offering hotel style rooms, spacious family suites and a penthouse. On-site TUTTO Cucina + Bar presents a blend of timeless and contemporary Italian dishes and welcomes guests daily from morning until night. With onsite gym, indoor heated pool and high tech conferencing facilities, Peppers Waymouth caters for a wide range of travellers. In your leisure time, hop aboard the tram at Pirie Street and uncover your new favourite restaurant or rooftop bar. Alternatively, venture further from Adelaide city to the enchanting Barossa Valley!

 

 

Purpose

As a Guest Service Agent / Concierge, you will be the friendly face and warm welcome that sets the tone for our guests’ stay. You will play a crucial role in providing personalised assistance, local insights, and exceptional service, turning each guest’s stay into a memorable adventure.

 

Primary Responsibilities

  • Roll out the red carpet of hospitality, ensuring every guest feels like a VIP from check-in to check-out
  • Assist guests with transport and travel arrangements, luggage delivery, storage, parking and valet services
  • Confidently communicate with guests and colleagues to ensure cohesive collaboration
  • Conquer challenges alongside guests, transforming dilemmas into success stories
  • Promote hotel amenities and services by having a deep understanding of products and offerings
  • Be the local legend, sharing information on neighbourhood hotspots and must-visit gems from your treasure trove of knowledge
  • Display proficiency in accurately handling reservations and managing guest accounts

 

Skills and Experience

  • Previous experience in hotel front desk operations is a valuable asset
  • Innovative approach to exceeding customer service expectations
  • Skilled at collaborating within teams, as well as working independently
  • Proven ability to multi task and thrive under pressure, supported by strong organisational and time management skills
  • Proficiency in both written and verbal communication
  • Drivers licence – possessing an open (manual) drivers licence is advantageous
  • Capable of embracing a flexible rotating schedule, including nights, overnights, weekends, and public holidays
  • https://careers.accor.com/global/en/job/guest-service-attendant-concierge-in-55-waymouth-street-5000-adelaide-aus-jid-113934

This job listing was provided by Hospitality Job Vacancies. To apply, please use the link in the job description.

Related Offers

Agente de Royal Service/ PBX

Job for: Locals

Company Description   Fairmont Hotels & Resorts Únete a un equipo dinámico y sé parte de una red de 90 propiedades espectaculares, con 34 más en desarrollo, en 30 países alrededor del mundo. Nuestras propiedades se encuentran desde las playas de Hawái, pasando por los parques nacionales vírgenes de Canadá, hasta el corazón de Londres […]

Mexico

Guest Experience Expert

Job for: Locals

POSITION SUMMARY   Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their […]

Turkey

MENSAGEIRO

Job for: Locals

Descrição da empresa   Recepcionar e prestar serviços diversos aos hóspedes/clientes, apoiando-o na chegada e saída do hotel e prestando informações diversas requeridas   Descrição da vaga   Recepcionar os hóspedes/clientes na chegada ao hotel, abordando-os, retirando bagagens, acompanhando-os ao apartamento, apresentando as instalações e prestando informações gerais sobre a unidade e outros. Executar serviços […]

Brazil

Réceptionniste tournant(e)

Job for: Locals

Description de l’entreprise   Rejoignez l’équipe dynamique d’Ibis Paris La Défense Esplanade ! Vous êtes passionné(e) par le service client et aimez relever des défis dans un environnement stimulant ? Alors, cette annonce est faite pour vous ! ✨ Ibis Paris La Défense Esplanade, hôtel de 286 chambres avec un restaurant et un bar, vous […]

France

Guest Service Agent

Job for: Locals

Company Description   At Novotel Perth Murray Street, a warm welcome is more than a greeting. It’s the way we make people feel, the little details we notice and the care we bring to every interaction. Part of Accor, our contemporary 431-room hotel sits in the heart of Perth’s CBD, bringing together stylish accommodation, destination […]

Australia