Head of Bars

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.         

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

About the role

As Head of Bars at The Park Gstaad, A Four Seasons Hotel, you will lead the beverage experience and day-to-day bar operations at Basalt Bar. Your initial focus will be on the pre-opening and launch of Basalt Bar, supported by our specialist bar consultants. Following the opening, you will oversee beverage programs and bar standards across all hotel bars, including the Park Lounge, working closely with the respective outlet leaders and our Head Sommelier, who oversees the wine program.

With a planned start date in January 2027, this is a unique opportunity to be part of the opening journey of a Four Seasons hotel and contribute to establishing Basalt Bar as an internationally recognized luxury bar destination, while shaping the beverage identity of our other bar concepts.

What you will do

• Act as the primary host and ambassador of Basalt Bar, cultivating guest relationships and building a loyal clientele.
• Lead the daily beverage operations of Basalt Bar and ensure exceptional service, quality and presentation standards.
• Following the opening, oversee beverage programs and bar standards across all hotel bars, including the Park Lounge, covering menu development, specifications and team training in collaboration with the respective outlet leaders and Head Sommelier.
• Develop and maintain innovative cocktail, spirits and non-alcoholic beverage offerings at the highest international standards.
• Create personalized and memorable beverage experiences for our guests.
• Handle guest feedback and service recovery with professionalism and discretion, ensuring timely resolution and appropriate follow-up.
• Lead, train and develop bartenders, apprentices and trainees.
• Design and deliver ongoing training programs covering service standards, beverage knowledge, concept storytelling and service rituals.
• https://careers.fourseasons.com/us/en/job/REQ10389843/Head-of-Bars