Director, Learning & Development, Pacific Northwest

This position is a hands-on role responsible for assessing the needs of the employee and leadership teams, facilitating programming, and developing a strategic learning plan with a goal of driving ongoing development and training for all. A strong focus will be placed on the ongoing development and delivery of learning materials that build skills, knowledge, and experience, supporting service excellence, colleague engagement, and effective leadership practices.

What is in it for you:

• Exclusive access to the Pacific Northwest Food & Beverage Discount Program, offering 50% off at participating dining destinations in Vancouver, Victoria, and Whistler
• A competitive salary, starting from $90,000.00 per annum
• Extensive benefits package, including health, paramedical, dental, vision, life, and disability insurance (eligibility requirements apply)
• Company-matched pension plan and the opportunity to enroll in the Group RRSP (eligibility requirements apply)
• A complimentary hotel stay with breakfast for two through our BE OUR GUEST program for newly hired colleagues
• Opportunities to participate in sustainability, charity, and community engagement initiatives
• Access to world-class training, leadership programs, and career development opportunities across a global hospitality network
• Enjoy discounted room rates at Fairmont hotels worldwide and special colleague rates across other Accor properties

What you will be doing:

Reporting to the Regional Director, People & Culture for the Pacific Northwest Region, will serve as a strategic partner to hotel leadership teams, at Fairmont Pacific Rim, Fairmont Waterfront, Fairmont Vancouver Airport, Fairmont Hotel Vancouver and Fairmont Empress, supporting the development of people, programs, and initiatives that drive colleague engagement and guest satisfaction across the region.  This position will be required to travel.

Additionally, you will be responsible for:

• Delivering corporate leadership training programs including: Brand and Service Culture, Luxury Onboarding, ACCOR Global Leadership Programs, Train-the-Trainer, and compliance programs.
• Providing support to the Region with training implementation and in some cases assisting with facilitation at other properties as necessary.https://careers.accor.com/global/en/job/director-learning-and-development-pacific-northwest-in-fairmont-pacific-rim-vancouver-canada-jid-114551