Bell/Valet Supervisor

Contact Details

Office Address
Confidential information
Phone
Confidential information
Contact Name
Hospitality jobs
 Vacancies
Email
ceo@bhfirstconsulting.com

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Bell/Valet Supervisor

Company Description

 

Embrace your passion for hiking, skiing, snowboarding and many other outdoor activities in Banff National Park while pursuing a fulfilling career at Fairmont Chateau Lake Louise. Take a risk, make a change and experience a new adventure while further developing your career. To live and work in a National Park is a once in a lifetime opportunity.  Our team is a network of empowered individuals with a strong sense of themselves and the hospitality industry. Work hard, play hard and receive extraordinary benefits including subsidized onsite accommodations, which make saving money very easy to manage. Join our Fairmont family today!

 

Job Description

 

As the Bell Desk & Valet Supervisor, you will lead by example in delivering warm, personalized, and anticipatory service to guests upon arrival and departure. You will oversee the day-to-day operations of the bell desk, valet, and door staff to ensure efficiency, guest satisfaction, and adherence to Fairmont’s luxury service standards.

Position Type: Permanent
Pay Rate: $27.68/hour
Start Date: January 2027

Job Duties Include:

  • Ensure seamless arrival and departure experiences for guests, including luggage assistance and valet parking.
  • Coordinate and monitor shuttle schedules and routes to local areas.
  • Handle guest concerns with empathy and prompt resolution.
  • Ensure proper logging of vehicle keys and accurate valet ticketing procedures.
  • Seeks feedback and recommendation on guest satisfaction and employee experience.
  • Develops and oversees the implementation of all training needs of the department.
  • Maintain clear and effective communication within the team and with other departments.
  • Monitor team performance, manage shift coverage, and ensure staff adhere to grooming and service standards.
  • Train, coach, and mentor colleagues; provide performance feedback

 

Qualifications

 

This job listing was provided by Hospitality Job Vacancies. To apply, please use the link in the job description.

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