Banquet Captain

Contact Details

Office Address
Confidential information
Phone
Confidential information
Contact Name
Hospitality jobs
 Vacancies
Email
ceo@bhfirstconsulting.com

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Banquet Captain

The Banquet Captain supports the successful execution of banquet and event operations by assisting with the coordination of service activities and ensuring guests receive professional, attentive, and efficient service throughout all functions. Working under the direction of banquet leadership, this role helps guide banquet team members during events while maintaining the resort’s service standards and presentation expectations.

Operational Execution

  • Coordinate and verify that all banquet event setups meet BEO instructions and resort standards
  • Oversee room layouts, furniture placement, buffets, bars, décor, and equipment
  • Lead service flow and timing during live events
  • Conduct detailed room inspections before, during, and after events.
  • Ensure proper breakdown, equipment return, and room resets

 

Team Coordination

  • Provide on-the-floor direction to banquet team members during events
  • Support pre-event briefings led by the supervisor/manager
  • Mentor and coach team members on service standards and professionalism
  • Guide team members to ensure service standards and grooming standards are followed
  • Assist new team members during events (coaching, not formal training responsibility)

 

Guest & Client Interaction

  • Act as a point of contact for guests for immediate service needs
  • Support Supervisor/Manager in handling client requests
  • Ensure a professional and hospitable service environment at all times

 

Quality & Compliance

  • Maintain cleanliness and organisation of banquet areas
  • Ensure compliance with health, safety, and liquor regulations
  • Report any issues or guest concerns to the Banquet Supervisor

Supportive Functions: https://efet.fa.us2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1009/jobs/preview/223732

This job listing was provided by Hospitality Job Vacancies. To apply, please use the link in the job description.

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