Mandarin Oriental, Tokyo is looking for a Reservations Agent to join our Reservations team.
Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.
Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world’s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.
Mandarin Oriental, Tokyo renowned for its sophisticated luxury and award-winning service, is located in the prestigious Nihonbashi district. A true culinary destination, it features a selection of worldclass dining experiences set against stunning views of the city skyline and Mt. Fuji.
About the job
Based at the Mandarin Oriental, Tokyo / within the Reservations Department in Tokyo, the Reservations Agent is responsible for handling basic operations of the department, mainly reservations which come in various forms such as telephone, facsimile, GDS, Email, MO.com, travel agents’ reservation system and CRS(SynXis), data input and preparation of various reports.
The Reservations Agent reports to Reservations Supervisor / Reservations Assistant Manager.
As Reservations Agent, you will be responsible for the following duties:
This job listing was provided by Hospitality Job Vacancies. To apply, please use the link in the job description.
POSITION SUMMARY Process all guest check-ins, check-outs, room assignments, and room change/late check-out requests. Secure payment; activate/reissue room keys. Ensure rates match market codes, document exceptions. Verify/adjust billing for guests. Communicate to appropriate staff when guests are waiting for an available room. Advise guest of messages. Clear departures in computer system. Coordinate with Housekeeping […]
JOB SUMMARY Serves as the property Manager on Duty and oversees all property operations, ensuring that the highest levels of hospitality and service are provided. Represents property management in resolving any guest related situation. Manages the flow of questions and directs guests within the lobby. Serves as Guest Relations Manager and handles the tracking […]
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment […]
Stellenbeschreibung Wir suchen zur Verstärkung unseres Teams zum schnellstmöglichen Zeitpunkt eine/n: Front Office Agent / Rezeptionist (m/w/d) auf Werkstudenten-Basis Als Front Office Agent / Rezeptionist bringst Du ein herausragendes Maß an Engagement, einen Fokus auf exzellenten Service und eine echte Leidenschaft für die Schaffung positiver Gästeerlebnisse in unser dynamisches Front Office Team ein. Deine Hauptaufgaben: […]
Descrizione dell’azienda Radisson Hotel Group è uno dei più grandi gruppi alberghieri al mondo con 10 brand distintivi e più di 1460 hotel tra strutture già operative e in fase di sviluppo in oltre 95 paesi. La promessa del gruppo è “Every Moment Matters” con un’etica di servizio caratterizzata dallo slogan “Yes I Can!”. […]