Room Service & Events Server

Room Service & Eve

Room Service & Events Server (Part – Time) [Casual]

The London EDITION

EDITION Hotels are stunning microcosms of the world’s top cities featuring the best in service, food, beverage and entertainment. Located in gateway cities throughout North America and the Middle East, Europe and Asia, these are hotels where you’ll find the guests rubbing elbows with locals because there’s no better place to be in the moment. Hotels that feel different because they make you feel something. Hotels that don’t act like hotels.

As part of the Marriott International family, EDITION offers more than a job. It is an opportunity to be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you

Position Summary

The Room Service & Events Server is responsible for delivering a five-star luxury lifestyle guest service experience through the provision of room service, event service, and food and beverage operations. This role supports breakfast, coffee breaks, lunches, dinners, receptions, and in-room dining while ensuring exceptional guest satisfaction, operational excellence, and adherence to brand standards.

What you’ll do

• Deliver exceptional room service and event dining experiences while maintaining luxury hospitality standards.
• Serve food and alcoholic and non-alcoholic beverages accurately and professionally across event spaces and guest rooms.
• Prepare service areas and inspect the cleanliness and presentation of china, glassware, silverware, and equipment prior to service.
• Communicate guest requests, dietary requirements, allergies, and special instructions to the kitchen team.
• Set up event spaces, buffet stations, and room service tray tables in accordance with brand standards and event requirements.
• Monitor guest satisfaction, respond to concerns proactively, and provide personalised service that builds guest loyalty.
• Process guest payments accurately while complying with cash handling and credit card procedures.
• Complete opening and closing duties, including cleaning, restocking, equipment storage, and maintaining service areas.

What you’ll bring

• High school diploma or G.E.D. equivalent.
• Minimum of 2 years’ related Food & Beverage, banqueting, events, restaurant, or room service experience.
• https://careers.marriott.com/room-service-events-server-part-time-casual-the-london-edition/job/P1-7638811-0

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