Food & Beverage Attendant

SO/ is a coveted collection of hotels rooted in the world of fashion, commanding attention with it’s avant garde design and creative approach to the world of luxury. SO/ Auckland is located in the heart of Auckland’s CBD. With views of the Waitematā Harbour and city, across 16 floors and 130 design-led rooms.

We are currently look for a Full-Time Food & Beverage Attendant who is hands on and has a keen eye for detail to help us deliver the best Guest Experience! We welcome you to join us in the front row at SO/ Auckland and become a part of Accor’s lifestyle brand collective Ennismore!

Your responsibilities:

• Be accountable on a shift basis for the operations of the outlet through effective people management. This role is ‘hands on’, working as part of a team to provide efficient 5 star service.
• Perform basic day-to-day food and beverage service.
• Prepare bar areas, ensuring an adequate supplies and suitable stock levels within the bars to service the operation. Advise the manager of replacement requirements.
• Opening and closing of Food & Beverage outlet.
• Ensure that club lounge is clean and presentable to the highest standard for our guests
• Perform the tasks of order taking and maximize sales opportunities through knowledge of product and suggestive selling.
• Ensure accuracy by repeating order(s) to the guests.
• Ensure that dockets are written clearly and correctly, so the cashier and kitchen can fulfill their duties effectively.
• Ensuring to use the POS (Point of Sale) system correctly.
• Adhered to H&S regulations at all times such as Responsible Service of Alcohol, Food hygiene etc
• Deliver orders promptly from the production area. (Kitchen and Bar area)
• Check ordered meals on collection from kitchen and deliver to guests promptly to maintain temperature and appearance ensure items are announced when delivered to the table.
• Monitor the quality of all menu and food production and service to ensure high standards are maintained at all times.
• Providing the highest standard service to the guest.
• https://careers.accor.com/global/en/job/food-and-beverage-attendant-in-so-auckland-auckland-new-zealand-jid-116842