Staff Housing Supervisor

A fantastic opportunity has arisen for a Staff Housing Supervisor to be part of Rimrock Banff, Emblems Collection.

At the Rimrock, we create more than luxury experience- we create moments that move people.

Guided by Wellness, Adventure, and Culture, our Team live and work in one of the most inspiring places on earth, delivering hospitality with purpose and heart.

Here, everyday brings connection, growth and unforgettable memories- on and off the clock.

Live boldly. Work with heart. Stay moved.

www.rimrockcareers.com

Reporting to the Housing Manager, as a key driver of the employee housing experience, creating culture & connection. In this role, you assist the Housing Manager with housing strategies that reflect our luxury brand standards and the vibrant spirit of our team.

This role requires a proactive, people-first leader who is passionate about the employee housing experience. Listening and understanding the business needs and translate them into effective housing strategies to ensure safety, comfort and Home for our team.

Key Responsibilities:

Team supervision

• Supervise and support the Staff Housing team: plan daily task lists and schedules, check the quality of the work, train new team members and give regular feedback
• Keep the team motivated and engaged, recognising good work and addressing performance issues with the Staff Housing Manager

Inspections

• Create and maintain inspection routines, checklists and schedules.
• Regular checks of lounges, laundry rooms and amenities to make sure equipment is working and clean, resolving issues

Maintenance

• Simple maintenance tasks, such as unclogging toilets and sinks or emergency repairs, paint, drywall and open issues on Alice system.
• Following up on maintenance requests and tracking service tickets in Alice to ensure issues are addressed and resolved in a timely manner.
• Maintain a clean, safe working environment and actively participate in health and safety initiatives
• Assist with additional responsibilities as assigned, including small projects such as suite, recreation, and common area renovations, as well as supporting new colleagues’ Housing Orientation
• Assist with housing maintenance emergencies (clogs, floods, leaks, no heat): carry out temporary repairs when possible
• Plan, coordinate and take part in deep cleaning and painting of rooms and common areas whenever needed

Residents

https://careers.accor.com/global/en/job/staff-housing-supervisor-in-rimrock-banff-emblems-collection-banff-canada-jid-116965