Bellman

Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.

Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.

We are seeking a dedicated and customer-focused Bellman to join our hospitality team in 6th of October City, Egypt. As a Bellman, you will be the first point of contact for our guests, delivering exceptional service with warmth and professionalism. This role is essential to creating a welcoming atmosphere and ensuring guests feel valued from the moment they arrive. You will work collaboratively with our front-of-house team to provide seamless, efficient service while maintaining the highest standards of hospitality excellence.

• Welcome guests at the main entrance with appropriate, courteous greetings and assist them with luggage, packages, coats, and other belongings promptly and professionally
• Assist arriving and departing guests by opening and closing vehicle and taxi doors with attentiveness and care
• Guide guests to the Front Desk and remain present during check-in to ensure a smooth transition and address any immediate needs
• Room guests in accordance with hotel standards, providing clear directions and information about hotel facilities and services
• Maintain a clean, organized, and welcoming entrance, driveway, and lobby area at all times
• Adhere to guest check-in and check-out procedures pertaining to baggage handling with precision and attention to detail
• Become familiar with hotel layout and memorize preferred routes for efficiently escorting guests to their destinations
• Demonstrate knowledge of elevator operations and emergency procedures to ensure guest safety
• Learn and utilize guest names, particularly for repeat and long-staying guests, and greet them warmly as they pass through the lobby
• Keep the baggage room clean, organized, and secure, managing inventory responsibly
• Prepare and deliver newspapers to guest rooms as assigned by Front Office staff
• Arrange transportation with the Airport Concierge and coordinate luggage logistics for seamless guest experiences
• Document important matters in the Duty Log to ensure effective communication across departments
• Support team members by collaborating on tasks and temporarily covering responsibilities when needed
• https://careers.accor.com/global/en/job/bellman-in-moevenpick-cairo-media-city-6th-of-october-city-eg-jid-117342