Front Desk Agent

Contact Details

Office Address
Confidential information
Phone
Confidential information
Contact Name
Hospitality jobs
 Vacancies
Email
ceo@bhfirstconsulting.com

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Front Desk Agent

Mandarin Oriental, Costa Navarino is looking for a Front Desk Agent to join our Room Division team, for season 2027.

 

Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.

 

Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world’s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.

 

Mandarin Oriental, Costa Navarino is located on the southwest coast of the Peloponnese, one of the most unspoiled and breath-taking landscapes in the Mediterranean, and 45 minutes’ drive from Kalamata International Airport. The beachfront resort comprises of 99 suites and villas, all with outdoor terraces and sea views, along with seven restaurants and bars.

About the job

Based at Mandarin Oriental, Costa Navarino within the Room Division Department, the Front Desk Agent will be responsible for providing exceptional guest service from arrival to departure, ensuring a smooth and personalized experience in accordance with Legendary Quality Experiences. This role includes handling check-ins, check-outs, and guest inquiries while maintaining accuracy in billing and communication across departments. The Front Desk Agent reports to the Front Desk Manager.

 

As Front Desk Agent, you will be responsible for the following duties:

  • Provide courteous, efficient service and ensure guest satisfaction from arrival to departure in line with MOHG Legendary Quality Experiences (LQEs) and Forbes standards.
  • Welcome and register guests promptly, ensuring a smooth arrival experience and escorting them to their rooms when necessary.
  • Coordinate also with other departments the delivery of special requests for seamless experience.
  • Address and record guest preferences.
  • https://careers.mandarinoriental.com/jobs/front-desk-agent-costa-navarino-greece

This job listing was provided by Hospitality Job Vacancies. To apply, please use the link in the job description.

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