Head Waiter / Waitress

Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.

Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world’s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.

Mandarin Oriental, Costa Navarino is located on the southwest coast of the Peloponnese, one of the most unspoiled and breath-taking landscapes in the Mediterranean, and 45 minutes’ drive from Kalamata International Airport. The beachfront resort comprises of 99 suites and villas, all with outdoor terraces and sea views, along with seven restaurants and bars.

About the job

Based at the Mandarin Oriental, Costa Navarino within the Restaurants, Bars & Experiences Department in Pylos, Messenia, Greece the Head Waiter / Waitress provides the highest level of service and professional excellence, while being ever present in the outlet operation. The Head Waiter / Waitress reports to the Assistant Restaurant Manager.

As Head Waiter / Waitress, you will be responsible for the following duties:

• Provide respectful and generous service to both guests and colleagues.
• Follow all service steps thoroughly, requesting assistance promptly to avoid service delays.
• Manage the opening and closing of the outlet, including mise en place and setup.
• Maintain cleanliness in service and back-of-house areas.
• Attend pre-service briefings and ensure tasks are followed up efficiently.
• Operate the POS system and prepare bills accurately.
• https://careers.mandarinoriental.com/jobs/head-waiter-waitress-costa-navarino-greece