Rooms Controller

Contact Details

Office Address
Confidential information
Phone
Confidential information
Contact Name
Hospitality jobs
 Vacancies
Email
ceo@bhfirstconsulting.com

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Rooms Controller

Company Description

 

Your team and working environment:

Austin’s largest luxury property, Fairmont Austin offers 1,048 guestrooms and suites, along with over 140,000 square feet of meeting and event space. This is your opportunity to be part of the most innovative and passionate hotel teams in one of the fastest growing markets in the United States.

Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow’s hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

 

Job Description

 

You are a multi-tasker and are responsible for managing overall hotel room inventory and coordinating the day-to-day operation in support of the Front Office leadership team! As a Rooms Controller, you will ensure guests’ requests are met in advance and their preferences are honored by pre-blocking special requests and managing overall inventory.

What you will be doing:

  • Conducting Pre-Keys
  • Coordinating with Housekeeping, Engineering and Front Office to ensure all hotel inventory is available to maximize revenue
  • Review ALL Membership profiles to ensure all guest preferences are met
  • Reviewing reservations made same-day to ensure all benefits, welcome amenities and preferences are actioned and communicated
  • Managing room inventory, room readiness and balancing room inventory
  • Reviewing the “Room Diary” to ensure rooms types are balanced to maximize revenue and upsells
  • Coordinating and assigning airlines based on contracted room types
  • Attends and reviews weekly resumes to ensure front office team is set up for successhttps://careers.accor.com/global/en/job/rooms-controller-in-fairmont-austin-austin-united-states-jid-111043

This job listing was provided by Hospitality Job Vacancies. To apply, please use the link in the job description.

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