Assist in monitoring/tracking employee relations issues including resolution and follow-up. Assist and support management and the leadership team with handling and resolving Human Resources issues. Monitor all hiring and recruitment processes for compliance with all local, state, and federal laws and company policies and standards. Inform Human Resources management of issues related to employee relations. […]
Process all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key. Set up accurate accounts for each guest according to their requirements. Enter Marriott Rewards information. Ensure rates match market codes, document exceptions. Secure payment prior to issuing room key, verify/adjust billing. Compile and review daily reports/logs/contingency lists. Complete […]
Job Description Assists in the smooth running of the bar, where all aspects of the guest food & beverage service experience are delivered to the highest levels, ensuring both property and company standards are attained and adhered to. Lead and collaborate with the team to maximize guest satisfaction and comfort, delivering a positive and […]
Job Description Respond promptly and courteously to all reservation inquiries via phone, email, and online channels. Process new bookings, modifications, and cancellations accurately in the reservation system. Ensure all information is recorded correctly, including guest details, special requests, and payment information. Promote hotel facilities and upsell room categories and packages to maximize revenue. Maintain […]
