A Shift Leader supervises Reception operations to ensure consistently-delivered exceptional customer service to Guests, especially as service affects the information provided by Team Members to assist with Guest enquiries. What will I be doing? As Shift Leader, you will supervise Reception operations to ensure consistently-delivered exceptional customer service to Guests, especially as service affects the […]
A Guest Relations Team Member engages with our VIP Guests throughout the entire hospitality experience. From check-in to check-out, the Guest Relations Team is always prepared to respond to VIP Guest requests at concierge, during promotional activities, and more. What will I be doing? As a Guest Relations Team Member, you will serve on the […]
A Dishwasher is responsible for transporting and cleaning cooking utensils and service ware in the hotel’s continuing effort to deliver outstanding guest service and financial profitability. What will I be doing? As a Dishwasher, you would be responsible for transporting and cleaning cooking utensils and service ware in the hotel’s continuing effort to deliver outstanding […]
A Hostess is responsible for making the guest feel at home by extending a warm welcome, assisting the guests to sit and later give them a warm send off. To assist in all ways to provide the highest degree of guest satisfaction. What will I be doing? As a Hostess, you are responsible for serving […]
JOB DESCRIPTION F&B service officer is responsible for serving guests in a friendly, timely, and efficient manner to deliver an excellent Guest and Member experience while having extensive knowledge of menu offerings. What will I be doing? As F&B service officer, you are responsible for serving guests in a friendly, timely, and efficient manner to […]